Cannot connect to new Monument 2

My new Monument 2 worked for a brief time, but now it has stopped letting me access. I have tried with both my iPhone and my iPad, nothing.

It says "Disconnected" in the iPhone app, and nothing works when I follow your instructions.

I Monument 2 is connected to an external hard drive and to my modem.

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Chris G. Sellers, 10 months ago

Red or yellow LED means an issue with firmware or hardware. If it remains red, contact support. See troubleshooting in the support portal

rfavilah, 1 year ago

I have this very same problem. I cannot connect from any of my Apple devices to Monument 2. Even when I am on the same WiFi network. I can connect from my PC. Could it be related to some change in iOS?

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Backlog

Board

Bug

Submitted

2 years ago, mwkremer